Varus

Support

Questions about your program, labs, results, or next steps? We're here to help.

Email Us

For general questions, account help, diagnostics, or care-path questions.

support@varushealth.com

Hours

Our support team is available 7 days a week.

Mon–Fri: 8am–8pm ET
Sat–Sun: 10am–6pm ET

Clinical Questions

For care-plan, results, or treatment questions, contact our care team directly by email.

Email the care team

What to expect from us

Lab requisitions are issued within 1 business day of completed diagnostics intake.
Uploaded labs are reviewed for sufficiency within 1 business day.
Critical abnormal results are escalated the same business day.
Results-review booking opens within 3 business days of complete results.
Care plans are completed within 1 business day after clinician review.

Frequently asked questions