Question 1

What do I pay for first?

Accepted Answer

The questionnaire is free. After you complete it, we recommend the right labs for your goals. You pay for labs and, if treatment is prescribed, for medication separately. Nothing is charged until each step is clear.

Question 2

Can I upload recent labs?

Accepted Answer

Yes. If you have recent clinical labs, you can upload them during the labs step. We review them for sufficiency and use them to build your protocol draft. If anything is missing, we let you know what to add.

Question 3

When does treatment checkout appear?

Accepted Answer

After your prescriber reviews your protocol draft and approves a plan. Treatment is only shown when it is clinically appropriate, keeping decisions grounded in your biomarkers and history.

Question 4

What if treatment is not recommended?

Accepted Answer

You still receive a clinician-reviewed plan, which may include follow-up testing, lifestyle guidance, monitoring, or referral back to your primary care provider depending on the situation.

Question 5

What is the AI protocol draft?

Accepted Answer

After your labs are complete, Varus generates a structured protocol draft from your goals, symptoms, and biomarkers. It is reviewed and finalized by a licensed prescriber before anything becomes treatment.

Question 6

How long does the process take?

Accepted Answer

The questionnaire takes a few minutes. Lab turnaround depends on your method. Once results are in, your protocol draft is generated quickly and prescriber review typically completes within a few business days.

Question 7

Is my information secure?

Accepted Answer

Yes. Varus is built to handle private health information with encryption, access controls, and limited tracking on sensitive flows. We avoid advertising trackers where you share health data.

Question 8

Are labs available in every state?

Accepted Answer

Availability varies by state. We confirm your state in the questionnaire so we can route you into the correct path for your location.

Frequently asked questions